Customer Service Rep(02518) - 2480 Michigan Road
Domino's Franchise•Madison, IN
About The Position
DTID dba Domino’s Pizza is seeking customer service representatives with strong people skills to support customers and help ensure their satisfaction. The role involves responding to inquiries, resolving complaints, processing orders and requests, and providing professional support. Team members may have opportunities to grow into management and other roles. The position is described as potentially suitable for part-time or full-time work, a main job, or supplemental employment.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers.
- Respond promptly to customer inquiries through various channels.
- Acknowledge and resolve customer complaints.
- Learn the company’s products to answer customer questions.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with colleagues as necessary.
- Provide feedback on the efficiency of the customer service process.
- Manage a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Benefits
- Fair and comprehensive rewards package
- Schedules described as working with employees’ needs
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
