Customer Service Rep(04754) - 799 State St.

Domino's Franchise•Pottstown, PA

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas to storage and work areas, prepares products, and receives and processes telephone orders. The role also involves taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. The position requires accurate and quick basic arithmetic, handling monetary change, communicating with customers and co-workers, and entering and processing orders using a computer keyboard or touch screen.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders over the phone and in person.
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