Customer Service Rep(03268) - 1822 South Ridgewood Ave

Domino's Franchise•Edgewater, FL

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to receive and process customer orders, prepare products, and support general store operations. The role offers on-the-job orientation and training, and the company describes opportunities for advancement from customer service to management and other roles. Work may be part-time or full-time, with schedules intended to accommodate employees' availability. Team members operate equipment; stock ingredients and supplies; prepare products; handle telephone and in-person orders; take inventory and complete paperwork; and clean the equipment and facility. The position involves frequent standing, repetitive hand use, and working in a store environment with changing temperatures, food-related fumes and dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include lifting and carrying supplies, moving trays, bending, reaching, and occasionally climbing stairs or a ladder.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and in-person orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Use a computer keyboard or touch screen to enter orders.
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