Customer Service Rep(02673) - 301 W. Jefferson Blvd., Suite 135

Domino's Franchise•Fort Wayne, IN
•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, processing customer orders and supporting food preparation and general store operations. The role may be part-time or full-time, and the posting describes schedules intended to work around team members’ other commitments. On-the-job orientation and training are provided. Advancement opportunities may include management and other roles within the company.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing or crouching.
  • Ability to work around varying and sometimes adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers in person and by telephone to process orders.
  • Unload ingredient and supply deliveries using a hand truck and move products to storage shelves.
  • Perform other store tasks, including stocking, cleaning, and occasional maintenance-related work.
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