Customer Service Rep(04092) - 1215 Lancaster Ave.

Domino's Franchise • Rosemont, PA

2d

About The Position

The Customer Service Rep operates equipment, stocks ingredients from the delivery area in storage and work areas (including the walk-in cooler), prepares products, receives and processes telephone orders, takes inventory, and completes associated paperwork. The role also includes cleaning equipment and the facility approximately daily.

The position requires accurate, quick basic arithmetic and the ability to make correct monetary change. The employee uses verbal, written, and telephone communication skills to take and process orders, enters orders using a computer keyboard or touch screen, and communicates with customers and co-workers in person and by phone. The role requires hand-eye coordination for rapid, precise movements and the ability to understand and provide written instructions.

Requirements

• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Take and process customer orders by phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Make correct monetary change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed