Customer Service Rep(05091) - 143 West Noble Ave Williston Fl

Domino's Franchise•Williston, FL

1d•Onsite

About The Position

The Customer Service Rep provides friendly customer service while helping the store prepare and sell Domino’s products. The role includes taking and processing orders in person and over the phone, handling customer concerns and payments, preparing food, and maintaining food safety and cleanliness. Team members receive in-store guidance from a manager or teammate and may have opportunities to advance within the company.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to push or pull trays on dollies; pushing may require up to 7.5 pounds of force.
Ability to infrequently navigate stairs or climb a ladder.
Ability to bend, crouch, squat, reach continuously, and use hands throughout the workday.
Ability to frequently and forcefully use forearms and wrists to shape pizza dough.

Responsibilities

Demonstrate a friendly, positive attitude and provide great customer service.
Take and process orders over the phone and in person.
Address customer concerns.
Handle cash and provide correct monetary change.
Upsell products.
Make pizzas and prepare other products.
Control food and portioning, and follow hygiene and food-safety practices.
Operate store equipment.
Move ingredients from delivery areas to storage and work areas, including the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Perform general cleaning duties.