Customer Service Rep(02605) - 1220 W McClain Ave, Ste 100

Domino's Franchise•Scottsburg, IN

1d•Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping prepare and sell pizzas while providing customer service. The role may be part-time or full-time and may suit someone seeking a primary or supplemental job. On-the-job orientation and training are provided, and opportunities for advancement into management and other roles are available. Team members perform a range of store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders on a computer or touch screen, handling payments and making change, and completing physical tasks in a food-service environment. Work conditions include exposure to changing indoor and outdoor temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Most tasks are performed standing, with regular walking, reaching, bending, and continuous hand use. The job may also involve lifting and carrying supplies, moving trays, and occasionally climbing stairs or a ladder.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination and ability to make precise, rapid movements with speed.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the described physical duties, including standing, walking, reaching, bending, and handling supplies weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touch screen.
Handle monetary transactions and make correct change.
Unload and stock deliveries, including lifting and moving cases of ingredients and supplies.
Perform other physical store tasks such as moving trays, stocking shelves, and cleaning.