Customer Service Rep(03937) - 900 Victory Highway Unit 15

Domino's Franchise • North Smithfield, RI

1d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s store team to provide customer service and help prepare and process pizza orders. The role may involve taking telephone and in-person orders, operating store equipment, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. Team members may have opportunities to advance into management or other roles. The posting describes work schedules as potentially part-time or full-time but does not specify the employment type for this particular position.

Requirements

• Must be 16 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and, for delivery duties, driving.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• If performing delivery duties, deliver products by car to customers and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed