Customer Service Rep(06261) - 3302 W Colorado Avenue

Domino's Franchise•Colorado Springs, CO
•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s store team to serve customers and prepare and process pizza orders. The role includes receiving orders by telephone and in person, entering orders using a computer keyboard or touch screen, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer variable hours and opportunities for advancement, including into management.

Requirements

  • Must be at least 16 years of age.
  • Must be friendly, outgoing, and customer-service oriented.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to work in varying temperatures and conditions, including exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person.
  • Enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries using a hand truck and move supplies to storage and shelves.
  • Perform other store tasks such as removing trash, stocking, and cleaning.
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