About The Position

The Customer Service Rep supports restaurant operations by taking customer orders over the phone and in person, providing friendly service, and helping prepare and serve high-quality pizzas. The role also assists Pizza Makers and helps maintain food safety, cleanliness, and customer satisfaction.

Responsibilities

  • Make high-quality pizzas.
  • Maintain food and portion control.
  • Follow hygiene and food safety practices.
  • Prepare food.
  • Take customer orders by phone and in person.
  • Upsell products.
  • Handle customer concerns.
  • Greet customers within 10 seconds.
  • Handle cash.
  • Keep the customer area clean and perform general cleaning duties.
  • Assist Pizza Makers with toppings and dough.
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