Customer Service Rep(5561) - 5950 Poyner Village Pkwy. Raleigh, NC

Domino's Franchise•Raleigh, NC

About The Position

GO Pizza, a locally owned Domino’s franchise based in Durham, is hiring a friendly and enthusiastic Customer Service Representative. The role involves taking customer orders, answering questions, and helping ensure a positive customer experience. Employees are expected to follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work efficiently in a fast-paced environment, and provide friendly customer service. The company describes opportunities for career growth and advancement.

Requirements

Must be at least 16 years of age.
Positive attitude and passion for providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to communicate respectfully and work with a team.
Ability to multitask and work efficiently in a fast-paced environment.
Strong problem-solving skills.
Basic computer skills and familiarity with point-of-sale systems.
Must adhere to Domino’s pizza-making standards and procedures.
Must maintain a professional appearance in accordance with the Domino’s dress code.

Nice To Haves

A love for pizza.

Responsibilities

Take phone orders accurately and efficiently.
Provide excellent, friendly customer service.
Answer questions about the menu, promotions, and delivery services.
Address and resolve customer concerns patiently and thoughtfully.
Work with the team to support smooth operations and positive customer experiences.
Prepare pizzas according to Domino’s standards and procedures.
Maintain a clean, professional appearance and follow the Domino’s dress code.