Customer Service Rep(01992) - 107 2nd ST NE
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to serve customers and support store operations. The role may be part-time or full-time and offers opportunities for advancement, including into management. On-the-job orientation and training are provided. Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, entering orders on a computer or touch screen, handling payments, and working with food-preparation equipment and supplies. The position is performed primarily standing, with some walking and paperwork while seated. It includes lifting and carrying supplies, reaching, bending, occasional crouching, and infrequent stair or ladder use. Working conditions can include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Must be at least 16 years of age.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Eye-hand coordination to make precise movements rapidly and accurately.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks of the role, including standing, walking short distances, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, bending, reaching, and occasional crouching or climbing.
Responsibilities
- Operate store equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers in person and by telephone to process orders.
- Enter orders using a computer keyboard or touch screen.
- Unload deliveries and move, carry, and stock ingredients and supplies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
