Customer Service Rep(06697) - 1102 Ranch Road

Domino's Franchise•Forney, TX

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, handling customer orders and helping prepare and serve pizza. The role offers flexible scheduling and may be part-time or full-time. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or franchise ownership. General store duties include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. The position involves frequent standing and hand use, customer communication, and work in a fast-paced environment with varying temperatures and other kitchen and store exposures.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including lifting and carrying deliveries and supplies weighing up to 50 pounds, reaching, bending, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Unload product deliveries using a hand truck and stock ingredients and supplies.
  • Perform other duties that may be required but are not listed in the description.
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