Customer Service Rep(07705) - 1104 E. Washington Ave
About The Position
The Customer Service Rep operates equipment; stocks ingredients from delivery areas into storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communicating with customers and coworkers in person and by telephone, following written instructions, processing orders, handling payments and making correct change, and entering orders on a computer keyboard or touch screen. Work involves standing for most tasks, frequent walking and reaching, repetitive hand use, and occasional lifting, carrying, pushing, pulling, bending, crouching, and climbing. The work environment includes temperature changes, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties may include driving within a designated area, carrying orders, and navigating stairs.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the listed physical tasks, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing and pulling trays, and reaching, bending, crouching, and occasional climbing.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and by telephone.
- Make correct monetary change.
- Deliver pizzas within a designated delivery area when assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
