Customer Service Rep(08118) - 393 Redondo Ave

Domino's Franchise•Long Beach, CA

About The Position

The Customer Service Rep takes customer orders, suggests additional items, addresses customer concerns, and greets customers promptly. The role also involves cash handling and keeping the customer area clean. Team members prepare Domino’s pizzas and other products while following food and portion control, hygiene, and food safety practices. General duties include operating equipment, stocking ingredients, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility daily.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare products, including Domino’s pizzas.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Take customer orders and upsell.
  • Address customer concerns.
  • Greet customers within 10 seconds.
  • Handle cash.
  • Keep the customer area clean.
  • Follow food and portion control, hygiene, and food safety practices.
  • Perform food preparation and general cleaning duties.
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