Customer Service Rep(01642) - 201 E College Ave

Domino's Franchise • Fredericktown, MO

12h

About The Position

This hourly store team member role involves operating store equipment, stocking and preparing ingredients and products, processing customer orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job.

The position requires communicating with customers and co-workers in person and by telephone, following written instructions, processing transactions accurately, and using a computer keyboard or touchscreen. Work involves standing for most tasks, working in varied store temperatures and conditions, and handling supplies and equipment. Team members may unload deliveries, stock shelves, carry ingredients, move trays, and perform occasional cleaning or maintenance tasks.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to handle deliveries that may weigh up to 50 pounds and stock items on shelves up to 72 inches high.
• Ability to perform job tasks involving standing, walking, lifting, carrying, pushing, pulling, occasional climbing, bending, and crouching.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• Unload bulk product deliveries using a hand truck and stock supplies on shelves.
• Occasionally change prices on signs, wash walls, or perform maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed