Customer Service Rep(03505) - 820 state route 9 suite 1322

Domino's Franchise • Queensbury, NY

11h • Onsite

About The Position

The Customer Service Rep serves customers and supports store operations by processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. The role includes communicating with customers and coworkers in person and by phone, entering orders using a computer keyboard or touch screen, and handling payments accurately. On-the-job orientation and training are provided. The position offers opportunities to grow into management, though schedules and hours may vary.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and frequent hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Handle payments and make correct monetary change.
• Unload deliveries and move supplies to storage and shelves.
• Perform other store tasks, including taking out trash and occasional maintenance or sign-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed