Customer Service Rep, Long term care
Lincare•New Berlin, WI
•Onsite
About The Position
This employee takes calls from Long Term Care customers, enters orders, and dispatches to the appropriate service center.
Requirements
- Read and analyze documents such as customer orders
- Effectively communicate with co-workers and customers alike
- Help with the training of employees
- Apply common sense understanding to carry out oral and written instructions
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
- Computer literacy is necessary
Responsibilities
- Log all incoming calls
- Add new residents to existing LTC customer data base as necessary
- Follow up on delivery of requested items
- Answer questions and troubleshoot customer issues
- After-hours dispatching when scheduled
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
