Customer Service Rep(08031) - 313 S. Broadway Street, Suite 5
About The Position
Domino’s Pizza is seeking a customer service representative with strong people skills to take and process customer orders and support general store operations. The position may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided. The role offers opportunities to advance from customer service representative to management and other positions within the company. Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. They communicate with customers and coworkers in person and by telephone, enter orders using a computer keyboard or touchscreen, and handle payments accurately. The work involves standing for most tasks, frequent reaching and hand use, repetitive movements, and occasional lifting and carrying of supplies. Team members may work around hot ovens and surfaces, sharp edges, moving equipment, food odors, cornmeal dust, cramped spaces, and changing temperatures, and may perform some outdoor tasks in varying weather.
Requirements
- Must be 16 years of age or older.
- Ability to understand and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the position, including prolonged standing, walking short distances, frequent reaching and hand use, bending, and lifting or carrying supplies weighing up to 50 pounds.
Responsibilities
- Operate store equipment.
- Stock ingredients from delivery areas into storage and work areas, including the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers and coworkers in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Operate a computer keyboard or touchscreen to enter orders.
- Handle payments and make correct monetary change.
- Unload and move ingredient and supply deliveries using a hand truck, and stock items on shelves.
- Perform related tasks such as cleaning, stocking, and occasional sign or maintenance work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
