About The Position

The Customer Service Rep operates equipment; stocks and rotates ingredients from delivery to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone and internet orders; counts inventory and completes paperwork; and cleans equipment and the facility. The role requires communicating verbally and in writing with customers and co-workers, both over the phone and in person. On-the-job training includes customer service orientation, an interactive computer program, and hands-on practice.

Requirements

  • Ability to comprehend and communicate verbally and in writing with customers and co-workers over the phone and in person.
  • Ability to stand, walk, sit, lift, carry, push, climb ladders or stairs, stoop or bend, crouch or squat, reach, and grasp with hands to use machines, tools, equipment, and work aids.
  • Ability to tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate all equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Communicate with customers and co-workers verbally and in writing, by phone and in person.
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