Customer Service Rep (7506) - 2115 S State Street

Domino's Franchise • South Salt Lake, UT

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and support store operations. Team members may work part time or full time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and the company describes opportunities for advancement from customer service to management and beyond.

The role involves processing customer orders in person and by telephone, preparing products, stocking ingredients and supplies, operating store equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work with others and independently, perform repetitive tasks, and are expected to meet quality standards while working under stress and interacting with customers.

The work takes place in a store environment that may include temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Some outside tasks, such as removing trash, may involve varying and adverse weather. The position includes frequent standing, reaching, hand use, and bending, as well as occasional lifting, carrying, pushing or pulling trays, climbing, crouching, and squatting. Team members may handle deliveries weighing up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and the ability to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Perform other store tasks, including removing trash and maintaining the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed