Customer Service Rep

LSI Industries, Inc. • Bangor, ME

11h

About The Position

Develops and maintains good customer relations by providing and assuring high performance customer service. Coordinates sales orders with manufacturing schedules. Directly involved with all customer concerns and assists and is responsible for resolving noted issues. Receive customer orders by either fax or telephone. Advise customers about order scheduling and delivery dates. Coordinate customer orders with the manufacturing division’s production capabilities. Other duties that may be assigned on an as-required basis.

Requirements

• Ability to manage multi tasks in a fast paced environment
• Ability to work with the highest degree of accuracy
• Possess excellent verbal and written communication skills
• Ability to interact with management, production employees and customers
• Capable of learning new skills as needed
• Must be detail oriented

Nice To Haves

• A two-year degree in Accounting, Business Administration or commensurate work experience

Responsibilities

• Maintains a safe work environment
• Follows procedures detailed in the Company Handbook and in other documents
• Demonstrates a professional attitude when approaching work assignments
• Maintains a positive outlook and offers outstanding customer service to our clientele.
• Displays a sense of urgency towards completing assigned tasks
• Assists in developing solutions to problems
• Assures the quality of work produced is acceptable to company standards and specifications
• Maintains a good attendance record

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees