Customer Service Rep(06422) - 9356 S Western Ave

Domino's Franchise•Oklahoma City, OK

About The Position

The Customer Service Rep performs equipment operation, ingredient stocking and rotation, product preparation, order processing, inventory counting, paperwork, and cleaning. The role requires communicating with customers and co-workers verbally and in writing, both over the phone and in person. On-the-job training includes customer service orientation, an interactive computer program, and hands-on practice.

Requirements

  • Ability to comprehend and communicate verbally and in writing with customers and co-workers over the phone and in person.
  • Ability to perform the physical activities described, including standing, walking, sitting, lifting, carrying, pushing, climbing ladders or stairs, stooping or bending, crouching or squatting, reaching, and grasping.
  • Ability to tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate all equipment.
  • Stock and rotate ingredients from delivery to storage, the work area, or the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Communicate with customers and co-workers verbally and in writing, over the phone and in person.
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