Customer Service Rep(03451) - 779 Broadway

Domino's Franchise • Kingston, NY

2d • Onsite

About The Position

Domino’s is seeking customer service representatives with strong personality and people skills. The position may be part-time or full-time and offers schedules intended to accommodate employees’ other activities. Team members may have opportunities to advance from customer service to management and beyond. Training and orientation are provided on the job.

The work involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The role requires communicating with customers and coworkers in person and by phone, entering orders using a keyboard or touch screen, handling money, and performing physical tasks in a pizza store environment.

Working conditions include exposure to changing weather while performing outside tasks, a broad range of in-store temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The role involves frequent standing, reaching, and hand use, along with occasional lifting, carrying, climbing, bending, crouching, and squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including lifting deliveries weighing up to 50 pounds and reaching above 72 inches on occasion.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from deliveries in storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by phone to process orders.
• Enter orders using a computer keyboard or touch screen.
• Unload and stock product deliveries using a hand truck and carry supplies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed