Customer Service Rep(05955) - 8046 Hwy. 51 North

Domino's Franchise • Southaven, MS

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process orders and supporting store operations. The role involves communicating with customers and coworkers, operating store equipment, preparing products, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ availability, and offers potential opportunities for advancement into management.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the job, including standing for most tasks; walking short distances; lifting deliveries weighing up to 50 pounds; carrying supplies and dough trays; pushing or pulling trays on dollies; infrequent stair or ladder use; bending, crouching, reaching, and continuous use of hands.
• Ability to work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform other store-team tasks, including stocking, cleaning, and maintaining the work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed