Customer Service Rep(03986) - West Orange

Domino's Franchise•West Orange, NJ

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler; and prepares products. The role receives and processes telephone orders, takes inventory, and completes associated paperwork. It also involves cleaning equipment and the facility approximately daily. The employee communicates with customers and co-workers in person and by phone, processes orders, and enters them using a computer keyboard or touch screen. The position requires accurate and quick basic arithmetic, making correct monetary change, coordinated and precise hand and finger movements, and the ability to comprehend and provide written instructions. Starting pay is $15.92 per hour. The posting states that health insurance is available for full-time positions and that management roles are eligible for bonuses. All information will be kept confidential according to EEO guidelines.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Enter orders using a computer keyboard or touch screen.
Communicate with customers and co-workers to process orders by phone and in person.