Customer Service Rep(05132) - 2320 Apalachee Parkway #K

Domino's Franchise•Tallahassee, FL
•Onsite

About The Position

Domino’s is hiring a dedicated and enthusiastic Customer Service Representative for its Tallahassee location at 2320 Apalachee Parkway #K. The role involves providing friendly, professional customer service, assisting with preparing products, and maintaining the company’s standards of professionalism and integrity. The position pays $15 per hour plus tips, with weekly pay. The company describes its stores as collaborative, energetic environments and emphasizes recognizing individual contributions and helping team members reach their potential.

Requirements

  • Reliable transportation and a consistent record of arriving on time.
  • Excellent verbal and communication skills.
  • Strong active-listening skills and an empathetic approach to customer interactions.
  • Positive attitude, high energy, and enthusiasm for customer service.
  • Integrity, honesty, and a professional demeanor.
  • Open-mindedness and willingness to learn and adapt to new processes.
  • Ability to manage time effectively and handle multiple tasks simultaneously.
  • Problem-solving skills and a decisive, analytical approach.
  • Flexibility to work various schedules as needed by the organization.
  • Basic computer proficiency.
  • Conflict-resolution skills and patience when dealing with challenging situations.
  • Ambition, a strong work ethic, and commitment to personal and professional growth.

Nice To Haves

  • Previous food service experience.
  • Previous customer experience.

Responsibilities

  • Answer customer inquiries by phone and in person with patience, empathy, and a positive attitude.
  • Resolve customer issues efficiently and professionally.
  • Prepare products according to accurate standards.
  • Accurately document customer orders and maintain records in the system.
  • Collaborate with team members to provide seamless customer experiences.
  • Identify customer needs and offer personalized recommendations or solutions.
  • Handle multiple customer requests while maintaining attention to detail.
  • Follow company policies and procedures while adapting to changing priorities.
  • Share knowledge and assist colleagues to support the team.
  • Meet performance goals and quality standards, and seek opportunities for improvement.
  • Escalate complex issues to supervisors when necessary.

Benefits

  • $15 per hour plus tips
  • Weekly pay
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