Customer Service Rep (01431) - 10011 Dixie Hwy

Domino's Franchise • Louisville, KY

21h • Onsite

About The Position

Domino’s Pizza is hiring a Customer Service Representative for its 10011 Dixie Hwy location in Louisville. The representative delivers customer service, prepares pizzas to company standards, processes orders and payments, and helps keep the store clean and operating smoothly. The role requires standing for extended periods, lifting items weighing up to 25 lbs, and flexibility to work weekends, holidays, and various shifts. Training is provided; previous food service experience is not necessary.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication abilities, particularly when handling phone calls.
• Basic math skills for cash handling and order processing.
• Ability to follow directions and adhere to company policies and procedures.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to multitask and manage multiple orders and tasks simultaneously.
• Team-player attitude and willingness to support colleagues during peak hours.
• Attention to detail in food preparation and order accuracy.
• Ability to learn pizza-making techniques.
• Basic understanding of food safety practices.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Familiarity with point-of-sale systems.
• Previous food service experience; not necessary because training is provided.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and recipes.
• Handle cash transactions and operate the point-of-sale system.
• Provide customer service, respond to inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth operations during busy periods.
• Assist with cleaning tasks to uphold store cleanliness and hygiene standards.
• Lift and move items weighing up to 25 lbs as needed.
• Manage multiple orders and tasks simultaneously.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed