Customer Service Rep(08376) - 1740 S. Hoover Street

Domino's Franchise • Los Angeles, CA

4d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and support store operations. Team members may work part-time or full-time, with schedules described as accommodating other commitments. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership. The listed pay is $16.78 per hour.

The role involves operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Work takes place in a pizza store and includes exposure to varying weather during outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. The position includes frequent standing, reaching, hand use, and repetitive tasks, as well as occasional lifting, carrying, pushing, climbing, stooping, and crouching.

Requirements

• Must be 18 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand and motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to talk and hear on the telephone; near- and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the position, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage shelves.
• Perform physical tasks such as carrying dough trays and supplies, moving trays on dollies, and stocking shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed