Customer Service Rep(07709) - 2160 BIRCH RD

Domino's Franchise • Chula Vista, CA

6d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility. Orientation and training are provided on the job.

The role involves communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, handling payments, and completing tasks that require accurate basic arithmetic. Work is primarily performed standing and involves repetitive movements, frequent reaching and hand use, and exposure to varied temperatures, food odors, dust, hot surfaces, sharp edges, and moving equipment. Some duties may include unloading deliveries, handling items weighing up to 50 pounds, and delivering orders within a designated area.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the described physical duties, including standing, frequent reaching and hand use, and handling deliveries weighing up to 50 pounds.
• Ability to work under stress, meet quality control standards, perform repetitive tasks, and work independently and with others.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Make accurate monetary change.
• Unload and store deliveries, including lifting and stacking cases of ingredients and supplies.
• Deliver pizzas, sides, and beverages within a designated delivery area.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed