Customer Service Rep(01980) - 14875 S Robert Trail

Domino's Franchise•Rosemont, MN
•Onsite

About The Position

Customer Service Representatives at Domino's Pizza help prepare and process customer orders while supporting general store operations. The role includes serving customers by phone and in person, preparing products, stocking ingredients and supplies, completing inventory and paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position can be part-time or full-time, with schedules intended to work around team members’ other commitments. Opportunities for advancement may include management and other roles within Domino’s.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including prolonged standing, walking short distances, lifting and carrying supplies, pushing and pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped areas, and varying temperatures and weather conditions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and carrying supplies and stocking shelves.
  • Perform other store tasks such as changing sign prices, washing walls, and maintenance as needed.
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