Customer Service Rep(03109) - 10052 Cross Creek Blvd

Domino's Franchise • Tampa, FL

3d

About The Position

A Domino’s Customer Service Rep provides friendly customer service while helping prepare and serve orders. Team members receive in-store guidance from a manager or teammate and may have opportunities to develop their careers within Domino’s. The role includes operating store equipment, preparing products, processing orders, handling cash, maintaining food safety and cleanliness, and supporting general store operations. The work may be part-time or full-time; the posting does not specify the schedule for this opening.

Requirements

• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to push and pull trays on dollies; pushing a stack of trays requires up to 7.5 pounds of force.
• Ability to occasionally navigate stairs or climb a ladder.
• Ability to bend forward at the waist, crouch or squat occasionally, and reach continuously.
• Ability to use one or both hands frequently and to use forearms and wrists forcefully when shaping pizza dough.

Responsibilities

• Demonstrate a friendly, positive attitude and strong customer service skills.
• Take orders over the phone and in person, and receive and process telephone orders.
• Address customer concerns.
• Handle cash and provide correct monetary change.
• Upsell products.
• Make pizzas and prepare other products.
• Maintain food and portion control, hygiene, and food safety.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Operate all equipment.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders.
• Change prices on signs and perform maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed