Customer Service Rep(08019) - 2720 John Hayes Suite F601

Domino's Franchise • El Paso, TX

7d • Onsite

About The Position

The Customer Service Rep serves customers and helps prepare and process pizza orders in a Domino’s store. The role may be part-time or full-time, with schedules intended to accommodate employees’ other commitments. On-the-job orientation and training are provided, and the position can offer opportunities for advancement to management and beyond.

Team members operate store equipment; stock, prepare, and handle ingredients; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. The work involves communicating with customers and co-workers in person and by phone, entering orders using a keyboard or touch screen, and performing physical tasks throughout the store.

Work conditions include varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position is primarily performed standing, with frequent walking, reaching, bending, hand use, and occasional lifting, carrying, pushing, climbing, crouching, or squatting. Team members may unload deliveries and handle items weighing up to 50 pounds.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, reaching, and handling supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Unload bulk product deliveries using a hand truck and move supplies to shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed