Customer Service Rep(08595) - 4360 Bonita Road
About The Position
The Customer Service Rep operates equipment; stocks ingredients and supplies; prepares products; receives and processes telephone and in-person orders; takes inventory; completes related paperwork; and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communication with customers and coworkers, accurate order entry, basic arithmetic and handling monetary change. Work involves standing for most tasks, frequent hand use and reaching, and exposure to varied temperatures, food odors, dust, hot surfaces, sharp edges, and moving mechanical parts. The position may also involve lifting and carrying supplies, pushing or pulling trays, occasional climbing, and delivery duties, including driving within a designated area and carrying orders to customers.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between the eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to lift and move deliveries weighing up to 50 pounds and perform the described physical tasks.
- Ability to drive for delivery duties, when assigned.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone and in-person orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate verbally with customers and coworkers to process orders.
- Enter orders using a computer keyboard or touch screen.
- Unload deliveries using a hand truck and move supplies to storage and shelves.
- Deliver pizzas within a designated delivery area and carry orders to customers.
- Perform occasional maintenance and cleaning tasks, including changing prices on signs and washing walls.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
