Customer Service Rep (01369) 757 Bypass Rd Brandenburg KY

Domino's Franchise•Brandenburg, KY

About The Position

Domino's Pizza is seeking a customer service representative with strong people skills and a positive attitude. The role involves supporting customers throughout their interactions with the business and helping ensure their satisfaction. The position may be part-time or full-time, and schedules are described as working with employees' needs. The company is specifically looking for someone interested in advancing, and offers opportunities to grow from customer service into management and potentially further roles.

Requirements

  • Personality and people skills.
  • Maintain a positive, empathetic, and professional attitude toward customers.

Responsibilities

  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Respond promptly to customer inquiries.
  • Communicate with customers through various channels.
  • Acknowledge and resolve customer complaints.
  • Learn Domino's products well enough to answer customer questions.
  • Process orders, forms, applications, and requests.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Provide feedback on the efficiency of the customer service process.
  • Manage a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Benefits

  • Fair and comprehensive rewards package.
  • Opportunities for advancement into management and other roles.
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