Customer Service Rep(04963) - 1734 East 2nd St.

Domino's Franchise•Scotch Plains, NJ

About The Position

The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, handling monetary change, verbal, written, and telephone communication, precise hand-eye coordination, entering orders by computer keyboard or touch screen, and understanding and giving written instructions. The employee communicates with customers and co-workers to process orders by phone and in person.

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Make correct monetary change.
Enter orders using a computer keyboard or touch screen.
Communicate with customers and co-workers to process orders over the phone and in person.
Comprehend and give correct written instructions.