Customer Service Rep(08588) - 305 S Hutchins Street

Domino's Franchise • San Jaoquin, CA

2d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s store team to process customer orders and support pizza preparation and store operations. The role includes operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may offer part-time or full-time schedules and opportunities to advance into management or other roles within the company.

The job is performed in a fast-paced store environment and involves frequent standing, walking, reaching, repetitive hand use, and handling supplies. Team members may encounter temperature changes, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The description also outlines additional duties and qualifications for delivery drivers; these apply to delivery work rather than the in-store customer service role.

Requirements

• Must be at least 16 years old for in-store work; must be at least 18 years old for delivery work.
• Comprehend and provide correct written instructions.
• Communicate verbally with customers and co-workers to process orders by phone and in person.
• Perform basic arithmetic accurately and quickly, using a calculator if needed, and make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Have motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Enter orders using a computer keyboard or touch screen.
• Meet the physical demands of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent reaching and hand use.
• For delivery work: have a valid driver’s license and a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• For delivery work: have navigational skills to read a map and locate addresses, and be able to navigate adverse terrain and carry products at delivery sites.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers in person to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• For delivery work: deliver products to customers, deliver flyers and door hangers, and navigate delivery locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed