Customer Service Rep(08119) - 1640 Carson St #B

Domino's Franchise•Torrance, CA

2d•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support in-store operations. The role involves preparing products, processing customer orders by telephone and in person, operating equipment, stocking ingredients, taking inventory, completing related paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position offers opportunities for advancement, including management roles.

Requirements

Must be at least 18 years of age.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform tasks from a standing position and walk short distances.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry ingredients and supplies, push or pull trays on dollies, and occasionally navigate stairs or climb a ladder.
Ability to bend, crouch, squat, reach continuously, and perform frequent hand tasks, including forceful use of forearms and wrists when shaping dough.
Ability to work around varying weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Operate all equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Communicate with customers and co-workers to process orders in person and over the phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload and stock deliveries, including lifting and stacking cases of ingredients and supplies.