Customer Service Rep(06013) - 1051 Village Hwy

Domino's Franchise • Rustburg, VA

2d

About The Position

The Customer Service Rep processes customer orders and supports store operations by preparing products, stocking ingredients, operating equipment, taking inventory, completing paperwork, and cleaning the equipment and facility. The role involves communicating with customers and coworkers in person and by telephone, entering orders using a computer keyboard or touch screen, and handling payments accurately. On-the-job orientation and training are provided. The position offers opportunities for advancement into management and other roles within Domino’s.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to stand for most tasks and perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to handle physical tasks including lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasionally climbing stairs or a ladder; deliveries may weigh up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and stock items on shelves.
• Use store tools and equipment, including pizza cutters and pizza peels, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed