Customer Service Rep(06597) - 3611 NM Hwy 528

Domino's Franchise • Albuquerque, NM

6d

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery and storage areas, prepares products, receives and processes telephone orders, takes inventory, completes associated paperwork, and cleans equipment and the facility approximately daily. Orientation and training are provided on the job.

The role requires communicating with customers and co-workers in person and by telephone, following written instructions, processing orders, and handling monetary transactions accurately. It also involves frequent use of hands and arms, reaching, carrying and moving items, and operating a computer keyboard or touch screen.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform continuous reaching and frequent hand use, including forceful use of forearms and wrists when shaping pizza dough.
• Ability to carry items weighing up to approximately 30 pounds, push a loaded tray dolly requiring approximately 7.5 pounds of force, and perform the described reaching, grasping, pinching, and lifting tasks.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area, storage area, work area, and walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders in person and over the phone.
• Handle monetary transactions and make correct change.
• Carry cans, pizza sauce, and trays of pizza dough; move trays on dollies.
• Reach to obtain ingredients, operate oven controls, lift and lower items, clean work surfaces, wash dishes, and answer phones.
• Use hands and tools to shape dough, handle a pizza peel and rolling cutter, assemble pizza boxes, and grasp cans and other work items.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed