Customer Service Rep(06360) - 821 S 5th Street

Domino's Franchise•Leavenworth, KS
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process customer orders and perform general store team duties. The role may be part-time or full-time and offers opportunities for advancement, including into management. On-the-job orientation and training are provided. Team members operate store equipment; stock ingredients and supplies; prepare products; process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. The position involves working with customers and coworkers in person and by phone, entering orders on a computer keyboard or touch screen, and working under strict quality-control standards. Work may include exposure to changing temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The role also has physical requirements such as standing, walking, lifting, carrying, pushing, reaching, and frequent hand use.

Requirements

  • Must be at least 16 years of age.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, reaching, and frequent hand use.
  • Work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Unload deliveries using a hand truck and move supplies to storage shelves.
  • Perform other store tasks, including stocking, cleaning, and occasional sign or maintenance tasks.
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