Customer Service Rep(04779) - 318 Chestnut St

Domino's Franchise • Columbia, PA

22h • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and contribute to store operations. Team members may work part time or full time, with schedules intended to accommodate their availability. On-the-job orientation and training are provided, and advancement opportunities may include management or franchise ownership.

The role involves operating store equipment, stocking and preparing products, handling telephone and in-person orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The position requires communication, basic arithmetic, accurate handling of money, computer order entry, and the ability to work alone or with others under stress while meeting quality standards.

Work takes place in a store with varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor exposure to adverse weather. The work includes standing for most tasks, walking short distances, occasional sitting for paperwork, lifting and carrying supplies, and repeated reaching, bending, and hand-intensive tasks.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid, accurate hand and finger movements and coordinate eyes and hands.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift deliveries weighing up to 50 pounds and handle the physical tasks described for the position.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and take and process orders in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed