Customer Service Rep(07407) - 1038 Grass Valley Road

Domino's Franchise • Winnemucca, NV

2d • Onsite

About The Position

Customer Service Representatives take and process customer orders in person and over the phone, prepare products, and perform general store duties. Team members operate equipment, stock ingredients and supplies, take inventory, complete related paperwork, and clean the equipment and facility. On-the-job orientation and training are provided. The role offers opportunities for advancement, including into management. Schedules may be part-time or full-time and are described as accommodating team members’ schedules.

Requirements

• Must be at least 16 years old.
• Comprehend and provide correct written instructions.
• Communicate verbally with customers and coworkers to process orders by phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to stand for most tasks and walk short distances for short durations.
• Lift and move deliveries weighing up to 50 pounds, with cases stacked on shelves up to 72 inches high.
• Perform the physical tasks described, including carrying, pushing, pulling, climbing occasionally, bending, squatting, reaching, and continuous hand use.
• Work with others or alone, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Handle exposure to varying weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Have the ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries and move supplies into storage.
• Perform other store tasks, including occasional sign-price changes, wall washing, and maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed