Customer Service Rep(02694) - 1209 N. Court St.
About The Position
Domino’s is seeking customer service representatives with strong interpersonal skills to take customer orders and process cash register transactions. The role may offer opportunities for growth, including advancement to management. Customer service representatives must be at least 16 years old. Upon turning 18, they may also be required to prepare food. General store-team duties include operating equipment, stocking ingredients, preparing products, receiving and processing customer orders, completing inventory and related paperwork, maintaining a clean restaurant, and completing required training and orientation. The role requires communicating professionally with customers and staff in person and by phone, following written instructions, performing basic calculations, handling money accurately, coordinating hand and eye movements quickly, and using basic computer skills for order entry and administrative work as needed. The work environment may involve adverse weather during outside tasks; in-store temperatures from 36 to 90 degrees, including sudden temperature changes; food odors; cornmeal dust; cramped work areas; hot surfaces and oven tools; sharp edges; and moving mechanical parts. The position involves standing and walking for extended periods, some sitting for administrative duties and online training, lifting packages up to 50 pounds, carrying up to 30 pounds, climbing, bending, crouching, squatting, reaching, and extended use of the hands to manipulate dough and use tools.
Requirements
- Must be at least 16 years of age.
- Ability to communicate clearly with others and understand spoken communication.
- Near- and mid-range vision for most in-store tasks and accurate depth perception.
- Ability to distinguish hot and cold surfaces.
- Ability to direct activities, perform repetitive tasks, and work alone or with others.
- Ability to work under stress, meet strict quality standards, and make professional judgments and decisions.
- Ability to comprehend and give correct written instructions.
- Ability to perform basic addition, subtraction, multiplication, and division quickly and accurately.
- Accuracy in money handling.
- Rapid, accurate hand-eye coordination.
- Basic computer knowledge for order entry and administrative duties as needed.
- Ability to stand for long periods and walk on various floor types.
- Ability to lift packages weighing up to 50 pounds and carry up to 30 pounds.
- Ability to climb, stoop, bend, crouch, squat, reach, and use hands for extended periods.
Responsibilities
- Take customer orders and process cash register transactions.
- Prepare food as required; customer service representatives who are at least 18 may be assigned food preparation.
- Operate store equipment and stock ingredients delivered for daily use.
- Prepare products and receive and process customer orders.
- Complete inventory and associated paperwork.
- Maintain a clean restaurant facility.
- Complete required training and job orientation.
- Comprehend and give correct written instructions.
- Communicate professionally with customers and staff in person and by phone.
- Perform basic calculations and handle money accurately.
- Use basic computer skills for order entry and administrative duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
