Customer Service Rep(08450) - 1965 Confederate Boulevard

Domino's Franchise • Appomattox, VA

2d

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders and support general store operations. The role can be part-time or full-time and may be suitable as a primary job or supplemental work. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean equipment and the facility. The position involves communicating with customers and coworkers in person and by telephone, entering orders using a keyboard or touch screen, and performing physical tasks such as standing, walking, lifting, carrying, pushing, reaching, and bending.

Work conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members must be able to follow written instructions, handle basic arithmetic and monetary change, work independently and with others, perform repetitive tasks, and meet quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Ability to make rapid and accurate hand and finger movements and coordinate eyes and hands.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical requirements of the position, including standing, walking, lifting, carrying, pushing, pulling, climbing or navigating stairs, bending, crouching, reaching, and frequent hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload and move deliveries and supplies, including lifting and stacking cases.
• Perform other store tasks such as stocking, cleaning, and maintaining the work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed