Customer Service Rep(01532) 908 W Harmony St

Domino's Franchise•Neosho, MO

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills and a positive attitude. The role may be part-time or full-time, with schedules intended to work around team members’ other commitments. Team members work together to serve customers and support the store’s pizza operations. Opportunities for career growth may include advancement to management and beyond. The position involves working in a store environment with exposure to varying weather conditions during outside tasks; temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Most work is performed standing, with short periods of walking and some paperwork while seated. Tasks include lifting and carrying supplies, moving trays, reaching, bending, occasional climbing and crouching, and frequent hand use for food preparation and customer service.

Requirements

  • Strong personality and people skills.
  • Ability to direct activities, perform repetitive tasks, and work both alone and with others.
  • Ability to work under stress and meet strict quality-control standards.
  • Ability to deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and frequent hand use.
  • Ability to differentiate between hot and cold surfaces.
  • Talking and hearing ability for telephone interactions; near- and mid-range vision and depth perception for in-store tasks.

Responsibilities

  • Serve customers and contribute to the store’s pizza operations.
  • Perform outside tasks such as removing trash.
  • Unload deliveries of ingredients and supplies using a hand truck, and lift and stock cases on shelves.
  • Carry cans, pizza sauce, and trays of pizza dough between work areas.
  • Move trays placed on dollies by pushing or pulling them.
  • Occasionally climb stairs or a ladder to change sign prices, wash walls, or perform maintenance.
  • Stock ingredients and shelves, clean work areas, wash dishes, and perform other store tasks.
  • Prepare pizzas, including shaping dough, assembling boxes, and using a pizza peel and rolling cutter.
  • Answer telephones and complete paperwork as needed.
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