Customer Service Rep (Part-Time, Friday–Sunday)

Cross Creek Nursery • Rockville, VA

1d • Onsite

About The Position

Join our team as a Part Time Customer Service Representative and play a vital role in supporting the daily operations of our growing garden center. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about creating an exceptional guest experience while supporting a strong, positive company culture.

Requirements

• Strong customer service skills, especially over the phone
• Good attention to detail and organizational skills
• Basic computer and typing skills (email, simple data entry, etc.)
• Ability to work both independently and as part of a team
• Must be dependable and have a positive attitude

Nice To Haves

• Dependable, detail-oriented, and genuinely enjoys helping both customers and coworkers.
• Takes pride in staying organized, communicating clearly, and contributing to a welcoming, upbeat atmosphere for both guests and staff.

Responsibilities

• Answer incoming calls and assist customers with questions, orders, and general inquiries
• Provide friendly, professional customer service and direct calls as needed
• Create, update, and maintain signage, ensuring accuracy and attention to detail
• Perform basic administrative tasks to support daily operations
• Assist team members as needed to keep the garden center running smoothly

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed