Customer Service Rep(04321) - 1220-A Richmond Road
About The Position
Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders and contribute to store operations. The role may be part-time or full-time and offers opportunities for advancement, including progression to management. On-the-job orientation and training are provided. Team members work in a fast-paced store environment and may operate equipment, stock and prepare ingredients and products, handle telephone and in-person orders, take inventory, complete paperwork, and clean the equipment and facility. The work involves communicating with customers and coworkers, entering orders by keyboard or touchscreen, handling money, and performing physical tasks such as standing, lifting, carrying, pushing, reaching, and bending. Working conditions may include changing or adverse weather during outside tasks, temperatures ranging from 36°F in the cooler to 90°F or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Requirements
- Must be 16 years of age or older.
- Ability to understand and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise, rapid movements with speed and accuracy.
- Ability to use a computer keyboard or touchscreen.
- Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, squatting, and continuous reaching and hand use.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
Responsibilities
- Operate store equipment.
- Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders and communicate with customers in person.
- Take inventory and complete associate paperwork.
- Clean equipment and the facility daily.
- Enter orders using a computer keyboard or touchscreen.
- Handle monetary transactions and make correct change.
- Unload and stock deliveries, and perform other physical store tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
