Customer Service Rep(03909) - 629 Springfield Ave

Domino's Franchise • Berkeley Heights, NJ

1d • Onsite

About The Position

The Customer Service Representative will uphold Domino's standards of grooming, uniform, and appearance. This role involves collecting payments, promoting products, and providing quality customer service. Additionally, the representative will receive cross-training in various store operations, including product preparation, opening/closing procedures, oven operation, and order accuracy. A sense of urgency and clear communication skills are essential for handling phone and in-person customer interactions.

Requirements

• Ability to speak and write clearly and accurately.
• Comprehension of using a computer based order entry system.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees