Customer Service Rep(05921) - 1272 Evelyn Gandy Pkwy

Domino's Franchise • Petal, MS

1d • Onsite

About The Position

The Customer Service Representative (CSR) is the first point of contact for customers who call the store. The role involves creating a pleasant customer experience through professionalism, optimism, and excellent service. CSRs receive training on the store’s computer system and develop confidence through working with customers. This is a variable-hour position, with hours varying by week, and offers flexible scheduling and competitive pay.

CSRs help maintain a fun and welcoming environment, uphold the brand image, keep the store clean and sanitized, prepare products, and operate store equipment. The role also provides opportunities to learn organizational, inventory, teamwork, problem-solving, and time-management skills. Medical, dental, and vision insurance are available to CSRs who average at least 30 hours per week during a designated 12-month measurement period.

Requirements

• Be at least 16 years old; a work permit may be required in some areas.
• Be willing to learn.
• Have strong communication and verbal skills.
• Have basic math skills to count change.
• Have an outgoing, positive, and upbeat attitude.
• Be able to stand, walk, sit, carry, use machines, and lift up to 25 pounds.

Responsibilities

• Create a fun, happy, and exciting environment for customers while taking orders.
• Uphold and represent the brand image.
• Keep the store clean and sanitized for team members and customers.
• Prepare products to the required standard.
• Develop organizational and inventory skills.
• Provide excellent customer service.
• Use time-management skills and multitask in a competitive work environment.
• Use advanced equipment and technology in the store.
• Take ownership of resolving problems.
• Operate all equipment inside the store.

Benefits

• Flexible hours.
• Product discounts.
• Medical, dental, and vision insurance available to CSRs averaging 30 or more hours per week during a designated 12-month measurement period.
• Opportunities to develop skills for the future and potentially work toward owning a Domino’s store.
• Opportunity to contribute to the community through partnerships and donations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed